| Modern
bankers have to deal with pressures which are
very different from those faced by their predecessors.
With de-regulation, and the resulting
influx of entrants from other financial services
verticals, the banking sector has become increasingly
competitive. This has forced banks to offer new
and highly personalised products and services.
Customer expectations in terms of pricing, product
innovation, delivery channels and services are
therefore much higher. At the same time, new technologies
are facilitation anytime, anywhere banking - setting
even higher expectations.
Entering new geographies and customer
segments requires effective risk management to
safeguard consumer interests and fight abuses.
Meeting shareholders' expectations puts increasing
pressure on margins, calling for better ways to
control costs. Besides these, the requirements
of regulatory bodies need to be met.
Information and Communications Technology
(ICT) department are realising that they have
to align themselves with their core business.
They need to be strategic contributors rather
than mere service providers. Helping them are
emerging technologies that enable changes in business
models and improve productivity. These technologies
will supplement, and finally replace legacy systems,
while protecting investments.
Effective banking technology needs
to support key business objectives:
- Empowering front-line staff to provide superior
customer service and enhance cross-selling opportunities.
- Speeding up time-to-market of new products
and services as competitive advantage.
- Improving operational efficiency to reduce
costs as well as improve customer service.
To meet these objectives, banking has to move
beyond boundaries - business, geographical and
technological.
Intellect Suite is a modern and
proven enterprise platform (Banking Software)
that meets the needs of retail, corporate and
investment banking. It enables boundaryless banking
across business units, geographies and technologies.
Web-enabled, multi-currency and multi-lingual,
this platform gives banks the capability to service
markets in diverse geographies and cultures in
a multi-channel context.
Intellect Suite provides
a relationship view of a customer across all products.
This empowers front line staff to offer superior
service and increase cross-selling opportunities.
Intellect Suite integrates easily with legacy
applications, overcoming the limitations of complex
silo-based information systems. Its flexibility
allows for 'on-the-fly' changes in process orchestration,
resulting in better response times to new customer
demands.
Intellect Suite comprises
of Business Platform that are closely related
to the concept of Service Oriented Architecture.
It caters to various banking segments as illustrated.
Designed using J2EE technology,
Intellect Suite automates the complete life cycle
of transactions in real time and integrates easily
with third party solutions.
- Service Oriented Architecture
- Based on J2EE technology
- Non-stop 24 x 7 banking with real-time availability
- Browser-based consistent relationship view
through multi-channel integration
- End-to-end information security through single
sig-on
- Risk control through Credit Exposure Tracking,
Know Your Customer and Fraud Early Warning
- Straight Through Process (STP) for automated
transaction processing from initiation to execution
- Parameterized product definition for fast
time to market.
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