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Given the rising customer expectations
and relentless pressure from competitors, financial
institutions have to service their customers seamlessly
and efficiently. Tedious routing and retrieval
of physical documents are no longer a viable way
of doing business, as volumes have gone up significantly
and processing locations are drifting further
apart due to business process outsourcing. Business
Processes are also getting more complex, as banks
bundle products and services across lines of business
to meet customer needs. Organizations are looking
to simultaneously improve customer satisfaction
and operational efficiency to stay relevant in
the marketplace. They are looking for Business
Process Management solutions to improve the efficiency
and effectiveness of their business processes.
According to Giga Information Group,
"In general, companies can expect to accelerate
their development / integration time by 50% to
150% using workflow instead of coding… applications."
Adds Gartner Group, "Business Process Management
will hold the key to creating new revenue opportunities
and shortening product creation processes".
With a customer base footprint extending
to over 75 countries in Asia, Africa & Europe,
automating hundreds of business processes and
archiving more than three billion documents, Intellect
BPS is a proven Process Automation solution. Built
on the strength of more than 600 person years'
experience in process management, Intellect BPS
has not only enabled business leaders to service
their customers better but also win multiple awards
ranging from the best product offering to the
most innovative use of technology.
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