Polaris’ packaged offering Tech-Port™ brings method to the whole process of IT Applications and Infrastructure Management.

Some of our unique practices are: Value Discovery Workshops (VDW), Root Cause Analysis (RCA), Metrics Capture & Analysis, Audit and User Satisfaction Survey.

Our Maintenance and Support framework includes:

Corrective Maintenance: Under corrective maintenance, we fix problems to enable system to provide all the functionality. Polaris will complete the full recovery of all such applications.

Preventive Maintenance: We perform preventive maintenance to cover the events that could adversely impact system performance. The events could be changing business volumes, or any End of calendar/financial year or public holidays activities.
Adaptive Maintenance: This includes activities such as Introduction, recommendation for new module, installation or implementation of new version(s) of software.

Optimization Maintenance: Polaris monitors and reports on system performance on an ongoing basis and to identify performance-tuning requirements to enhance application response time and to reduce business process cycle.

• Reduces Mainframe License fees
• Reduces wide-area networking costs/dependencies
• Provide access to customers and suppliers
• Different approaches to Web-facing
• Using Screen Scrapping tools
• No change to application – web pages created on the fly
• Using web-enabling tools like SCART
• No change to application – generates presentation layer at development time
• Presentation layer separation – Re-engineering
• Presentation layer removed from the application and converted into a web interface
• New communication layer developed for communication between the presentation and legacy business layer
• Redevelopment of the application
• Tool-based approach
• Analyze the existing application
• Convert existing screens to web pages
• Convert application Business Logic from the existing language

• Database Migration - VSAM to DB2, IMS to DB2, IDMS to DB2
• Database remodeling
• Code and JCL conversion/Upgrade
• Data-migration program
• Testing support
• Data Migration
• Larger pool of developer support for new versions
• Language Conversions for VSCOBOL to COBOLII, Old version COBOL to Enterprise COBOL, MF COBOL / ACU COBOL, Assembler to COBOL

• Collaborative approach – Users, Developers and Performance Experts work together
• Finalize performance expectations
• Gather information through documentation and user interaction
• Check the system values and parameters
• Understand the application architecture and coding style
• Conduct experiments and gather performance data, find bottlenecks
• Work out a strategy to alter system values and parameters, suggest architectural alternatives, develop efficient coding standards
• Collect performance data to bench-mark against the stated performance expectations