The right partner for successful CRM initiatives

In today’s competitive marketplace, some of the challenges confronted by organizations include making the right decisions to retain customers, increase wallet share and reduce customer service costs. Insights to take such decisions require analysis based on accurate, complete and meaningful data. Capturing detailed and relevant customer information, transforming them to actionable intelligence and making it available in a consistent and usable manner across the organization is a particular challenge faced by business and technology managers responsible for an organization’s CRM strategy.

To successfully face this challenge, CRM managers are constantly tasked with increasing process automation, integrating disparate applications, upgrading software systems, building specialized data warehouses, etc. to help achieve their business objectives.

At Polaris, we have been providing clients with a wide range of Siebel services from Implementation to annual Production Support & Maintenance of Siebel applications. Our team consists of skilled Siebel experts, functional specialists and seasoned project managers. Many of our associates are Certified Professionals. Our clients effectively leverage our technical expertise to maximize their return on CRM investments while focusing on their core business activities. With valuable experience and many client-accolades to their credit, our team is fully equipped to add significant value to your Siebel CRM initiatives.

Practice Highlights:

• Oracle-Siebel Certified Partner
• Have over 150 Siebel professionals
• Expertise with all Siebel versions through Siebel 8x including Siebel Analytics (OBIEE)
• Extensive experience in integrating Siebel with leading software and tools that support CRM processes
• Global exposure across Europe, the US, Latin America and Asia - many associates are deployed at onsite locations across geographies.
• Majority of our engagements are repeat orders from existing clients

Siebel Expertise

• Our consultants have rich experience gained from multiple Siebel implementations that our clients get to leverage instantly.
• We maintain a vast knowledge base of Siebel technical issues and resolutions which help reduce R&D time.
• Polaris Siebel consultants have ready access to our in-house Siebel specialists to bank on for solving very challenging technical issues.